You can alter your Crafty plan at any time. However, due to the way the subscription service operates. You do run the risk of a new order being generated, if this is not done correctly or at the right time.

You will need to follow the below steps, to prevent receiving a duplicate month’s box.

  1. Cancel your existing subscription, this can be done directly via your account once logged in
  2. Do not re subscribe until you have received your final box. This is simple if you’re on a monthly plan, but if on a 3 or 12 month, ensure you've received all 3 or 12 boxes before re subscribing.
  3. Once you have received your final box. You then can re subscribe to the service the following month, under the preferred plan. It must be done from the 1st of the following month, to prevent receiving a duplicate box. Our subscription runs from the 1st to the final day of the month, so all orders within this time receive the same box.

If you require any advise on the date you need to re subscribe, to alter your plan. Please don't hesitate to contact the team who would be more than happy to assist on [email protected]